Client Rights and Responsbilities

The following is a statement of rights and responsibilities of all Assurance Care Nursing Health Inc. clients.

Clients have the right to:
  • Receive humane care and treatment, with respect and consideration
  • privacy and confidentiality when seeking or receiving care except for life threatening situations or conditions.
  • confidentiality of your health records
  • receive accurate information concerning diagnosis, treatment, risks, and prognosis of an illness or health condition.
  • ask about reasonable alternatives to care at Assurance Care Nursing Health Inc.
  • a second professional opinion regarding diagnosis or treatment
  • participate actively in decisions regarding one’s healthcare and treatment
  • accessible information regarding the scope and availability of services
  • be informed about any legal reporting requirements regarding any aspect of screening or treatment
  • a copy of your medical record upon request and written authorization
  • review your medical record
  • revoke your authorization to release except to the extent that action has not already been taken.
  • a copy of any fees and charges related to your visit
  • provide complete information about one’s illness/problem, to enable proper evaluation and treatment
  • ask questions to ensure an understanding of the condition or problem
  • show respect to health personnel and other patients
  • reschedule/cancel an appointment so another person may be seen by a provider ∙ pay bills or file health claims in a timely manner
  • use prescription or medical devices for oneself only.
  • inform the practitioner(s) if one’s condition worsens or an unexpected reaction occurs from a medication.
  • provide requests for permission to release health records in writing to Bridge health Services


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