A telehealth service, sometimes referred to as a telemedicine service, is a process by which health / medical care is delivered from medical providers to patients who are located in physically different locations. People who might need telehealth services can use Assurance Care to connect with a local medical provider who can provide telemedicine services such as consultations, prescription refills and lab testing through affiliated labs when appropriate to do so.
How is the definition of telehealth? The term “telehealth” is used to refer to the delivery of healthcare services over distance using technology and is considered broader in scope when compared to telemedicine. In other words, using one’s computer or mobile device, a patient can consult with a doctor or other licensed medical provider through messaging or real-time communication and get help with their medical need. To some extent, telehealth is similar to what used to happen when people had one family doctor who knew their health issues well and could prescribe medications or other care over the telephone without needing to perform a detailed examination to respond to a specific need.
When appropriate, the benefits of telehealth are that it is frequently more convenient and affordable than the traditional process of going to a medical office to get care. Telehealth and telemedicine services do have limitations, however. When getting care through a telemedicine app or other platform, certain diagnostic tools such as the physical exam cannot be used as well as may occur through an office visit. Because of this, telehealth is best utilized in handling minor medical complaints.
While telehealth is more convenient, it is not always the right venue in which to provide medical care. Severe medical conditions such as chest pain, shortness of breath, or neurological symptoms require a medical evaluation that is generally beyond the scope of a telemedicine platform. As a result, telehealth services should be viewed as a complement to the existing medical system rather than a substitute for the dedicated work that medical providers perform at hospitals and offices every day.
Assurance Care is a telehealth provider affiliated with medical providers throughout the country who are available to provider telehealth services. After placing your request through Assurance Care online, you will be connected to an available medical provider – often within minutes – assuming that Assurance Care telehealth platform is an appropriate place to get medical care. Through Assurance Care’s digital connection with pharmacies and laboratories nationwide, you will be able to get the medical help that you need in a convenient and affordable manner.
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